PRIVACY POLICY

1. Introduction

Bronxy Ladies Beauty Center ("we", "our", "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it when you visit bronxyladiessalon.com or book any of our services.

2. Information We Collect

We may collect the following personal information when you interact with us: full name, phone number and WhatsApp contact, email address, location or delivery address for home service bookings, appointment history and service preferences, and any health or skin information you voluntarily share with our therapists for treatment purposes.

3. How We Collect Your Information

We collect information when you book an appointment through our website or contact forms, contact us via WhatsApp, phone, or email, visit and browse our website via cookies and analytics tools, or voluntarily provide health or preference details before a treatment.

4. How We Use Your Information

We use your information solely to confirm and manage your bookings, contact you regarding your appointments or enquiries, send you promotional offers or updates if you have opted in, improve our services based on your feedback and preferences, and comply with legal obligations where required. We do not sell, rent, or trade your personal data to any third parties.

5. Cookies

Our website may use cookies to improve your browsing experience and analyse site traffic. Cookies are small files stored on your device. You can disable cookies through your browser settings, though this may affect some website functionality.

6. Data Storage & Security

Your personal data is stored securely and accessed only by authorised staff. We take reasonable technical and organisational measures to protect your information against unauthorised access, loss, or misuse.

7. Third-Party Services

Our website is hosted on Wix. Booking tools may be powered by third-party platforms that have their own privacy policies. We are not responsible for the privacy practices of external platforms and encourage you to review their policies independently.

8. Your Rights

You have the right to request access to the personal data we hold about you, request correction of any inaccurate information, request deletion of your personal data, and withdraw consent for marketing communications at any time. To exercise any of these rights, please contact us via the contact form on our website or directly via WhatsApp.

9. Marketing Communications

We will only send you promotional messages if you have given us permission to do so. You can unsubscribe from marketing communications at any time by contacting us or clicking the unsubscribe link in any email we send.

10. Children's Privacy

Our services are intended for adults. We do not knowingly collect personal data from children under the age of 13. If you believe we have inadvertently collected such information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date. Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us through the contact form on our website or reach us directly on WhatsApp.